Support
We reply within one working day.
Email support@wafflestack.ai with the name of the app, your phone or computer, and what happened. A screenshot helps more than anything else.
Mendly
- Can't sign in. Use the "Forgot password" link on the sign-in screen. If the email doesn't arrive within a few minutes, check spam, then write to us.
- A guide looks wrong for my setup. Stop, don't force anything, and send us the guide. Indian homes vary, and we'd rather fix the guide than have you break something.
- Delete my account. In the app: Settings, then Delete account. On the web: the account deletion page.
- Privacy questions. See the Mendly privacy policy.
Trendline
- A lab's report won't read. Tell us the lab's name and, if you can, send us one report with the patient's name blanked out. Never send a report with patient details in it.
- A value looks wrong. Tell us the marker and the value printed on the report. Trendline shows values as printed, so this usually means it read the units differently.
- Privacy questions. See Trendline privacy.
Everything else
For automation projects and anything commercial, write to hello@wafflestack.ai.
Report a security problem
Email security@wafflestack.ai with the details. Please tell us before you post it publicly, and we'll fix it and credit you if you'd like.